Need help? You’re in the right place.


First, check out the FAQs section below for your answers.

VIP Lounge

Can’t find what you’re looking for in the Q&A? Jump into the private Facebook VIP Lounge and ask your question there. We’re your inner circle always available to help.


Q. Is there going to be a marketing module?

A. Because every book is unique and different, means that there is not a one size fits all marketing plan. This is why we have the VIP lounge for helping with marketing strategy for your particular book. We will be releasing new modules for creating an author platform foundation and preparing to launch your book. Stay tuned!

Q. Are there plans for live meetups?

A. This is something that is on our short list of features. We’ll certainly keep you posted if this eventuates.

Q. Will there be videos for Createspace publishing?

A. Not at this time, because we believe Ingram is the best option for print-on-demand and access to distribution that’s better than what Createspace is offering authors. Of course, if there is demand from Lab members for a Createspace module, we’ll certainly take this into consideration.

Before contacting support directly, please check the FAQs and the VIP Lounge first.
You can then contact support at: